Turn your customers’ moments into memorable digital souvenirs.
Offer personalized digital products like songs directly in your shop, no extra effort, fully automated, and a new stream of passive income.
894.000 €
Revenue through Add-Ons
generated via ticketbro
5,2%
of total revenue generated
solely through Add-Ons
61%
of providers don't use
any Add-Ons or extras
How it works
See how easy it is to start earning with digital souvenirs
What are digital souvenirs?
Digital souvenirs are personalized digital products, like custom songs, that customers can create to celebrate special moments. They’re meaningful, unique, and delivered digitally, making them easy to purchase and enjoy
Check out an example
Activate them in your shop
Getting started is quick and effortless. You can activate digital souvenirs directly within your shop in just a few clicks, without needing any technical setup or additional tools. There’s nothing to manage or maintain, once activated, the products are ready to be discovered and purchased by your customers.
Activate now
Promote after every purchase
Digital souvenirs are introduced to your customers at the perfect moment. After completing a purchase in your shop, they’ll see a banner promoting these products, creating a natural and non-intrusive upsell opportunity. This placement ensures high visibility while keeping the customer experience smooth and uninterrupted.
Everything else runs automatically
When customers choose to explore further, they’re guided to the souvenir shop where they can personalize and place their order. From there, the entire process runs automatically, including product creation and delivery. You don’t need to handle anything manually, making it a completely hands-off way to offer additional products.
Earn from every order
Every digital souvenir purchase generated through your shop contributes to your revenue. At the end of each month, you receive your share from all completed orders. Since the entire process is automated and requires no additional effort, it becomes an easy way to generate incremental income over time.
Why it works
They're emotional
Digital souvenirs tap into emotion by turning moments into something personal and lasting. Instead of a generic purchase, customers create something that reflects their relationships, memories, or experiences, making it feel meaningful and worth keeping.
They're convenient
The entire process is designed to be effortless. Customers can complete their purchase in just a few steps, directly from their phone, without needing time, planning, or additional tools.
They're great gifts
Digital souvenirs are ideal for gifting, especially in spontaneous or last-minute situations. They offer a personal touch without requiring preparation, making them an easy yet thoughtful option for birthdays, celebrations, or special occasions.
Where customers discover digital souvenirs
Placed at the right moments in the journey to maximize visibility and conversions, without disrupting the experience.
Checkout confirmation page
Right after completing their purchase, customers are introduced to digital souvenirs on the confirmation page. At this point, they’re already in a positive, post-purchase mindset, making it the perfect moment to suggest a meaningful add-on that complements their experience.
In the Wallet App
Digital souvenirs are also promoted directly within the customer’s wallet, placed above their tickets in the ticketbro app. This keeps the offer visible even after the initial purchase, giving customers another opportunity to engage while accessing their tickets.
Order confirmation email
A dedicated call-to-action is included in the order confirmation email, allowing customers to discover digital souvenirs directly from their inbox. This extends the visibility beyond the platform and creates an additional touchpoint to drive engagement and conversions.
All Digital Souvenirs are sold at fixed prices between €9.99 and €59.99. These prices already include VAT, so customers always see a clear, final amount at checkout. This ensures a smooth purchase experience and removes any complexity for both you and your customers.
You receive 50% of every completed sale generated through your shop. Your share is calculated based on the net revenue (after VAT) and is automatically tracked for every transaction. This means you earn passively from each customer interaction without needing to manage anything manually.
Your earnings are collected throughout the month and credited directly to your ticketbro invoice on a monthly basis. Everything is fully automated and transparently listed, so you always have a clear overview of your generated revenue and can easily track performance over time.
Frequently Asked Questions
Everything you need to know to get started
You earn 50% of every digital souvenir sold through your shop. Prices for our products range from €9.99 to €59.99, depending on the selected item and tier. At the end of each month, your total earnings from all completed sales are calculated and credited directly to your ticketbro invoice. This way, you benefit from every purchase your customers make, with full transparency and no extra effort required from your side.
Customers receive their digital souvenir via email. Once their product is ready, they’ll get a message with a download link, allowing them to easily access and enjoy their purchase at any time.
Creation time depends on the selected pricing tier. Customers can choose between faster or more standard delivery options, with turnaround times ranging from immediate delivery to up to 12 hours after purchase.
At the moment, digital souvenirs are offered as a universal solution available to all providers. As we continue to develop this feature, we’re actively working on introducing more customization and control options, including the ability to manage and select specific products.
If a customer needs support, they can reach out directly to us using the contact information provided in their souvenir order confirmation email. Our team handles all inquiries, questions, and potential issues, so you don’t need to get involved.
Not at all. The entire process, from order handling to product creation and delivery, is fully managed on our side. Once activated, digital souvenirs run seamlessly without requiring any additional effort from you.
We’re currently developing a dedicated management feature for digital souvenirs, which will soon be available within your ticketbro dashboard. This will include analytics and insights, allowing you to easily track performance and monitor your sales.
